Customer reviews from our guests

« Enchanté par le chalet Serre-Ponçon : grand, beau et bien equipé. Un grand merci à toute l'equipe pour son professionnalisme et sa gentillesse. »

Published on 12/06/2026

« The reception was friendly, professional and spoke English. The pitch size and tree shade was also very good as well as the on site services like the café terrace, restaurant, hamam, and a pool, which was open to enjoy during the sunny week. »

Published on 10/06/2026

« Etoile Des Neiges has all the wonderful facilities you expect from a yelloh! site, but the thing that makes it the most special is the wonderful team - from the great bar staff, lovely Justine at the breakfast pastries, the super fun animation team - to everybody in the team you meet around the site who keep it so well run and spotlessly clean. We are now returning for our third year because we cannot find any better! »

Published on 18/09/2025

« Great campsite with lovely facilities. »

Published on 05/09/2025

« Amazing place with loads to do within camp and in driving/walking distance. »

Published on 31/08/2025

« We had a great time. It is a great location to do some amazing hikes. There are detailed descriptions available from reception. The campsite activities and facilities were really great. There was something for everyone. Our ten year old son who is not French speaking enjoyed the mini club. The village also has good facilities, two decent food shops, a climbing wall that is free and a pump track for cycling. All the staff were friendly and helpful. Overall we had a very positive experience. »

Published on 31/08/2025

« The campsite was brilliant - excellent facilities and in a great location. Our chalet Edelweiss was immaculate and a lovely little home for the 10 days we were there. »

Published on 24/08/2025

« Fantastic site, worthy of the review rating. Clean, tidy, well maintained with very friendly staff. Prices reasonable and food on site was very nice. Would love to come back in winter. »

Published on 18/08/2025

« Fantastic site!! Clean, well run, excellent entertainment, great accommodation, all the staff were really friendly and seemed very passionate about the site and looking after people. Would definitely recommend to others and would consider staying there again! »

Published on 18/08/2025

« Très bons moments passés en famille, accueil toujours au rendez-vous et prestations de qualité. »

Published on 28/07/2025

« Très bon séjour. Animateurs et personnel très sympa. Seule remarque concernant le court de tennis: le filet mériterait d'être remplacé. »

Published on 25/07/2025

« We had a wonderful time at the campsite. It was very clean, peaceful, well-equipped, and the entertainment was great. A few suggestions for improvement: - It would be nice if the animation/entertainment was also offered in English. - The swimming pool could be a few degrees warmer. - The right waterslide is much too slow — you keep getting stuck and have to push yourself forward. - A small pool or bathing area for babies is missing — that would be a great addition for families with young children. »

Published on 21/07/2025

« Nice pool area and playground. But that’s it. The sanitary facilities are everything but sanitary. Dirty, dated and missing both toiletpaper and soap half the time. The pitches are not at all well kept and the whole campsite looks quite neglected… Nice and friendly staff though. »

Published on 20/07/2025